Clearing Cache and Cookies

 

If you’re having an issue with ThinkTank, one of the most common troubleshooting steps is to clear your browser's cache and cookies. Clearing out your cache and cookies will often solve your problem without any additional work.

Cache and Cookies

Browsers use cookies (files containing user data) placed in your computer’s cache (temporary data storage) to store website information on your computer. This cache helps websites (including ThinkTank) to load quicker. ThinkTank uses this ability to deliver the best performance possible. The links below provide how-to articles for clearing your cache in ThinkTank-supported browsers.

Browser Guides 

Google Chrome

Safari

Internet Explorer

Microsoft Edge

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