Exporting User's List shows content on the screen, but no file is produced

ISSUE

When attempting to download a User's List in .csv format, the content displays on the screen, but a file is not generated. 

 

SOLUTION

There is a known issues where the User's List does not download into a .csv file. The work around for this issue follows:

  1. Export User's List. The list contents will display on the screen will all values in comma separated format.

     

  2. Right click on the content and choose Save As

  3. Save as filename.csv
  4. Find the saved file and open it in excel.

Your Users List should now be viewable as in excel as usual.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.