Resetting Your Password

If you've forgotten your password, and you have an account, you can easily change your password through the process below.

 

  1. Click on the "Forgot Password" link in the top right hand corner below the Account holder login.

passwordreset1.png

  1. Fill in the fields in fields to reset your password, and click "Submit Request".

 passwordreset2.png

    • Click the question mark (?) to see the password requirements.

 

  1. If you have an existing account, this screen should appear after clicking Reset Password

passwordreset4.png

  1. Look for the email confirming your password reset, and click on the link. You'll be redirected to the login screen with your user name already in place.

 

    • NOTE: the link expires within 24 hours, so be sure to click it as soon as possible.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.